Frequently Asked Questions
Got questions? We have answers! Scroll down to find your question, or feel free to email us anytime at help@osmiaskincare.com—we're here to help!
PRODUCT QUESTIONS
INGREDIENTS
- Are there ingredients you won't use in your products?
- Are Osmia products Vegan and Cruelty Free?
- Are your products 100% organic?
- Do you use gluten in your products?
- Do you use soy in your products?
- Do you have any products with sunscreen?
- Can I use a Vitamin C Serum with your facial products?
- WHAT PRODUCTS CONTAIN HONEY?
WHAT WE RECOMMEND
GENERAL
- Where are Osmia products made?
- When can I expect my order to arrive?
- What if I want my purchase in a gift box?
- Why was I charged a customs tax in addition to the shipping I already paid?
- What if I don’t like my product or feel that it isn’t working for me?
- How do I subscribe or unsubscribe to your newsletter?
- Are the trees I planted within my order tax deductible?
- HOW DO I ADD AN ADDITIONAL GIFT BOX TO MY ORDER?
- CAN I REQUEST SPECIFIC SAMPLES WITH MY ORDER?