OSMIA PART-TIME RETAIL SPECIALIST

Osmia is a growing natural skin care company. We are proud to produce top quality, beautiful products with extraordinary, consciously-sourced ingredients that really work. We are passionate about wellness and about building a strong team in our hometown of Carbondale, Colorado.

Primary Responsibilities:

We are looking for a friendly, self-motivated, efficient person to join us in the part-time position of Retail Specialist. In this role, Osmia will rely on you to provide a positive shopping experience for our in-store customers. You will become knowledgeable about Osmia products, ingredients, and brand standards and be able to guide our customers in selecting the products that will serve them best. You will report to the Osmia Customer Experience Operations Manager. We are looking for a flexible team member in this role who is willing to support the overall business as needed and who can maintain clear and positive communication channels, contributing to a fun team environment. In partnership with the CX Operations Manager, your responsibilities will include:

Expanding your knowledge of products so that customer questions can be properly answered
Preparing and displaying new merchandise
Maintaining a high standard of cleanliness in the store following set guidelines
Working to create and maintain a pleasant environment for customers
Helping customers with any questions about products
Cross promoting or upselling products based on customer inquiries and when appropriate
Managing financial transactions
Managing inventory
Managing local order pick-ups
Answering the Osmia store phone and assisting there with customer questions as needed

Opportunities to assist in other areas of the business may be available.

Requirements:

Strong customer service and interpersonal skills
Technical proficiency with Mac computers, iPad, point-of-sale software, and Gmail
Experience in a retail environment
Problem solving skills
Attention to detail
Fluency in English
Ability to commit to a set schedule

Note regarding physical demands:

To perform the essential functions of this job successfully, team members are regularly required to stand, reach, handle small objects, sit, walk, kneel, or crouch. Team members must be able to stand, bend, and reach for up to six hours on some days. Employees regularly lift and/or move up to 20 pounds, sometimes lift and/or move up to 40 pounds, and occasionally lift and/or move more weight with another team member. Employees in this position must be able to complete work for extended periods of time, which may require sitting or standing for extended periods, focusing on a task and performing repetitive movements. Safety goggles and masks must be worn during any activities that generate dust or fumes or exposure to solvents and ventilation must be on. Ear protection may be worn during loud activities. Employees are required to follow safety measures while performing daily work and learn new safety procedures as our equipment and workspace evolve.

One last note: Our workplace must be free of all synthetic fragrances, from laundry detergent to perfume to hair care, as well as any tobacco smoke residue.

Schedule and Pay:

This position is a part-time non-exempt position, approximately 20-25 hours per week, on a regular schedule to be coordinated with the manager. Additional hours are possible. Starting pay is $18-$23 per hour, depending on experience. Opportunity to participate in a part-time employee benefit package after a successful onboarding period.

We are a small company, but we work hard and we love what we do. Come join our team, grow our business with us, and make the world a healthier, better smelling place in the meantime!

If you're interested, please submit a resume AND a cover letter to info@osmiaskincare.com telling us why you're interested in the job and how you would contribute to our team. We only review applications with cover letters. We won’t be able to respond to all applications individually, but we will contact you for an interview if your submission seems like a good fit.

Job Location: Carbondale, CO 81623

Job Type: Part-time, in-house. This is not a remote work opportunity.

Pay: $18-23 per hour dependent on experience

Required language: English required, Spanish a bonus

Local applicants only.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law. Osmia is an equal opportunity employer. We do not sponsor applicants for work visas.